Privacy Policy

Gosites is a trading name of Dolta Ltd, a company registered in England and Wales (Company No. 16265186), with a registered office at 86–90 Paul Street, London, England, EC2A 4NE.

Introduction

We take your privacy seriously and are committed to being clear about how we collect and use your information. This policy explains what data we collect, why we collect it, and how we handle it — in plain language.

If you have any questions, you can reach us at hello@gosites.uk.

What We Collect

When you interact with our website or services, we may collect the following:

Information you give us directly:

• Your name, email address, and phone number (when you submit a form or purchase a plan)
• Your business name, website URL, and LinkedIn profile (if provided)
• Any content, images, or materials you supply to us as part of a project

Information collected automatically:

• Basic analytics data such as pages visited, time on site, and referral source
• Your IP address and browser type
• Cookie data (see Section 7)

How We Use It

We use the information we collect to:

• Deliver the services you have purchased
• Communicate with you about your project
• Send you updates or offers related to our services (you can opt out at any time)
• Improve our website and services
• Comply with our legal obligations

We do not sell your personal data to third parties. We do not use your data for any purpose unrelated to the services you have engaged us for.

Legal Basis

We process your personal data on the following legal bases:

• Contract: Processing is necessary to deliver the services you have purchased.
• Legitimate interests: To communicate with you, improve our services, and manage our business.
• Consent: Where you have opted in to receive marketing communications.

Who We Share With

We may share your information with trusted third-party service providers who assist us in running our business, including:

• Payment processors (e.g. Stripe)
• Email and communication tools (e.g. Brevo, Gmail)
• Analytics tools (e.g. PostHog, Google Analytics)
• Hosting and infrastructure providers

These providers are only given access to the data they need to perform their specific function and are required to handle it securely.

We do not transfer your personal data outside the UK or EEA without appropriate safeguards in place.

How Long We Keep It

We retain your personal data for as long as is necessary to deliver our services and comply with our legal obligations. For most clients, this means we hold project-related data for up to 3 years after project completion. After that, it is deleted or anonymised.

If you would like us to delete your data earlier, please contact us and we will do so where we are not legally required to retain it.

Cookies

Our website uses cookies to help it function and to understand how visitors use it. These include:

• Essential cookies: Required for the site to work properly.
• Analytics cookies: Help us understand visitor behaviour so we can improve the site (e.g. Google Analytics, PostHog).

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect how the site functions.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate data
• Request deletion of your data (subject to our legal obligations)
• Object to how we process your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email us at hello@gosites.uk. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, but we take this responsibility seriously and review our security practices regularly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.

Changes to This Policy

We may update this policy from time to time. The current version will always be published on our website. Continued use of our services after a policy update constitutes acceptance of the revised policy.

Contact

For any privacy-related questions or requests:

Email: hello@gosites.uk
Website: gosites.uk
Registered company: Dolta Ltd, 86–90 Paul Street, London, England, EC2A 4NE. Company No. 16265186.